Mohamed Sekrane

This article explains how to reset passwords for yourself and for your users when you have a Microsoft 365 for business subscription.  Note You can also set up self-service password reset for yo...

As the Microsoft 365 admin, you can let people use the self-service password reset tool so you don't have to reset passwords for them. Less work for you! Watch: Let users reset their own passwords ...

Share your Microsoft 365 or Outlook.com calendar with people inside or outside your organization From your Calendar folder, on the Home menu, select Share Calendar. Choose the calendar you wan...

  Call queues provide a method of routing callers to people in your organization who can help with a particular issue or question. Calls are distributed one at a time to the people in the queue (wh...

To view your contacts, click Calls  > Contacts. Click My contacts and you'll find an A-Z list of all your contacts and a search bar that you can use to find someone specific. If you want to add a n...

  To change your settings, click your profile picture at the top of Teams, then Settings. There are a few different places with call settings: General, Devices, and Calls.    Note: If you don't s...

  To transfer a call: Choose More options  > Transfer in your call controls. Start typing the name of the person you want to transfer the call to and select them when they appear. If they're...

Set up call forwarding To start forwarding your calls, click your profile picture at the top of Teams, then select Settings > Calls. Under Call answering rules, choose Forward my calls, and then s...

This short video will walk you through the steps to perform when you receive an encrypted email and you don't use Office 365. If your Office 365 organization uses 'Office 365 Message Encryption' (a...

This video will walk you through the steps to perform to open Encrypted PDFs in Adobe, using the Microsoft Information Protection add-on. If your Office 365 organization uses Sensitivity Labels to ...