Daleska Sanchez Umaña

To set up their Remote Desktop client, users follow these steps:   1. Download the Microsoft Remote Desktop app from the Apple Store   2. Open the App and click on Workspace   3. Click on Add Wor...

  If you are looking to change the number of attempts before a user gets locked from their account, please follow these steps:   Access to Entra admin center  https://entra.microsoft.com  Click on...

For managed iOS devices, you have the option to reset the passcode if the user is locket out.    1. Log in to ABM using your admin credentials https://business.apple.com/ 2. Click on Devices and Se...

If you have emails enables for Service Status/ Service Degradation, you may find yourself receiving lots of emails that may be unncessary, follow these steps to disable it:    1. Log in to M365 Adm...

To assign a Teams phone number using powershell you need to make sure the right licenses are added to the user, you can find the steps here:  How to assign a Teams phone number to a user (zendesk.c...

After setting everything up to be able to make phone calls through Teams, you need to make sure that your users have the right license to use this feature.    Licenses required:  Office license, Te...

To change the size of your font when reading email, use your browser's zoom function or use the Immersive Reader. You can also customize your email and change the size of your font when composing ...

If you are a delegate in a Shared mailbox and want to open the shared calendar in Outlook App, please follow these steps:    1. Open Outlook 2. Click on the Calendar  3. Right click on Other calend...

If you are a delegate in a Shared mailbox and want to open the shared calendar in Outlook web, please follow these steps:    Sign in to your mailbox using Outlook on the web, and then select Cale...

In the Exchange admin center, go to Recipients > Mailboxes. Select the shared mailbox, and then select Edit . Under Mailbox permissions, select Manage mailbox delegation. To grant or remove F...