Daleska Sanchez Umaña

Overview This article provides step-by-step instructions for resetting a user's password in the Microsoft Entra Admin Center. Use this procedure when a user has forgotten their password, is locked...

Overview This article provides step-by-step instructions for: Creating a Microsoft 365 administrative account (example: b-meliza@companyname.com) Assigning a Microsoft 365 license Adding the acco...

Contents Overview Importing Passwords Browser ExtensionsLog in with your SSO  OverviewThis article provides end users with step-by-step guidance to get started with Keeper Password Manager, inclu...

IssueMac cannot connect to Wi-Fi or experiences frequent disconnections. EnvironmentmacOS (all versions) SymptomsUnable to join a Wi-Fi network.Wi-Fi disconnects intermittently.Slow or unstable int...

IssueMac is running slowly or apps take a long time to open.EnvironmentmacOS (all versions)ResolutionFollow these steps to improve system performance: Step 1: Check Resource UsageOpen Activity Moni...

OverviewMobile Application Management (MAM) allows organizations to protect corporate data within apps on personal (BYOD) device without requiring full device enrollment, here are the steps to gain...

By default, macOS restricts the installation of apps that aren’t from the App Store or identified developers. This is a security feature called Gatekeeper. If you trust the source, here’s how to ma...

This article provides step-by-step instructions on how to join a Microsoft Teams meeting without a Teams license or account. Users can access meetings via a browser or as a guest through the Teams ...

1. Search for Company Portal in the Windows start menu and open it.   2. In Company Portal click on Apps, you will see all the apps available in the company portal.   3. Select the App you wish t...

From the Apple menu in the corner of your screen, choose System Settings. Click General in the sidebar of the window that opens, then click Software Update on the right.  In earlier versions of m...