Administration
- How to retrieve your product key and upgrade Windows 10 Home to Windows 10 Pro
- Create a B2B extranet with managed guests
- Create a secure guest sharing environment
- Record steps to reproduce a problem (how to use PSR)
- Add a user or contact to an Office 365 distribution group
- Get started with Office 365
Exchange Online and Outlook
- Access a delegated mailbox in Outlook Web App (OWA)
- Add another email alias for a user
- Bulk import external contacts to Exchange Online
- Clear Outlook Cache
- Convert a user mailbox to a shared mailbox
- Create a shared mailbox
OneDrive and SharePoint
- Sharing options are greyed out when sharing from SharePoint Online or OneDrive
- SharePoint and OneDrive integration with Azure AD B2B
- Best practices for sharing files and folders with unauthenticated users
- Restore deleted files or folders in OneDrive
- Restore deleted items from the site collection recycle bin (second-stage)
- Stop sharing OneDrive or SharePoint files or folders, or change permissions
Teams
- Four things to know about calls in Microsoft Teams
- Manage your call settings in Teams
- Transfer a call in Teams
- Call forwarding, call groups, and simultaneous ring in Teams
- Collaborate with guests in a team
- Teams and Skype for Business co-existence
Teams with Voice
- Deploy Microsoft Teams Rooms with Microsoft 365 or Office 365
- Create an auto attendant and a call queue for a phone system (VIDEO)
- Create a resource for an auto attendant or for a call queue (VIDEO)
- Change the settings for an Audio Conferencing bridge
- Audio Conferencing subscription "Dial-Out"/"Call Me At" minutes benefit
- Microsoft 365 Phone System – Virtual User license