When assigning phone numbers in Microsoft Teams, you can often get more numbers than the number of licenses you’ve assigned depending on the type of numbers and licenses your organization has.
You can see the number of phone numbers you can get on the Get phone numbers page in the Microsoft Teams admin center.
The Phone number count is different for different phone number types.
Here are the types of phone numbers available.
Please note: The limits below don't include phone numbers you have ported or transferred to Microsoft.
Here are the details of how you will be able to calculate the Phone number count you can get, according to your licenses available.
1. User (Subscriber) Numbers
- Formula:
(Number of Calling Plan licenses × 1.1) + 10 - Example:
50 licenses → 65 phone numbers
2. Toll Service Numbers
- Based on Phone System and Audio-Conferencing licenses.
- Examples:
- 1–25 licenses → 5 numbers
- 26–49 licenses → 10 numbers
- 50–99 licenses → 20 numbers
- 100–149 licenses → 30 numbers
- ...and so on, up to 1,500 numbers for 50,000+ licenses
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