How to reset passcode for iPhone/ iPad

For managed iOS devices, you have the option to reset the passcode if the user is locket out. 

1. Log in to ABM using your admin credentials https://business.apple.com/

2. Click on Devices and Search for the device using the serial number 

3. Click on the device and select Reset Passcode

4. You can now choose to download a PDF with the new passcode or send an email.