Daleska Sanchez Umaña

If using macOS Ventura or later: From the Apple menu in the corner of your screen, choose System Settings. Click General in the sidebar. Click Transfer or Reset on the right. Click Erase ...

  Select the Apple menu and then System Settings Click Privacy & Security in the sidebar Click FileVault and click on Turn on Choose how to unlock your disk Click Continue 

Go to settings and click on Users and Groups  On the right side you will see your username, under your name you will see the role, you can change the role by clickon on the information icon next t...

Most of the time you have to set permissions for apps in your mac, this is a very common issue for Teams as well, calls not ringing could be related to notification permissions, to allow notificati...

To set up their Remote Desktop client, users follow these steps:   1. Download the Microsoft Remote Desktop app from the Apple Store   2. Open the App and click on Workspace   3. Click on Add Wor...

  If you are looking to change the number of attempts before a user gets locked from their account, please follow these steps:   Access to Entra admin center  https://entra.microsoft.com  Click on...

For managed iOS devices, you have the option to reset the passcode if the user is locket out.    1. Log in to ABM using your admin credentials https://business.apple.com/ 2. Click on Devices and Se...

If you have emails enables for Service Status/ Service Degradation, you may find yourself receiving lots of emails that may be unncessary, follow these steps to disable it:    1. Log in to M365 Adm...

To assign a Teams phone number using powershell you need to make sure the right licenses are added to the user, you can find the steps here:  How to assign a Teams phone number to a user (zendesk.c...

After setting everything up to be able to make phone calls through Teams, you need to make sure that your users have the right license to use this feature.    Licenses required:  Office license, Te...