Classic Teams
- If Teams is still running, right-click the Teams icon in the dock, and select Quit or press Command (⌘)-Q.
- In the Finder, open the /Applications/Utilities folder, and then double-click Terminal.
- Enter the following command, and then press Return:Console
rm -r ~/Library/Application\ Support/Microsoft/Teams
- Restart Teams.
New Teams
- If Teams is still running, right-click the Teams icon in the dock, and then select Quit or press Command (⌘)-Q.
- In the Finder, open the /Applications/Utilities folder, and then double-click Terminal.
- Enter the following commands, and press Return after each command:Console
rm -rf ~/Library/Group Containers/UBF8T346G9.com.microsoft.teams rm -rf ~/Library/Containers/com.microsoft.teams2
- Restart Teams.
Source: https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache
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