Julio Soza
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Articles
Votes on activity by Julio Soza-
Clear the Teams desktop app cache
If you're experiencing issues that affect Microsoft Teams, clearing the cache on your device may help. After you clear the cache, restart Teams. Some of the issues that could be fixed by clearing...
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Create Windows 10 Bootable media to clean install Windows
If you are running into Operating system issues and have performed all available troubleshooting steps but continue to experience errors, you can create a Windows 10/11 bootable media and clean ins...
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Fix Windows 10/11 Home to Pro upgrade error when using the product key purchased
If you recently purchased a Windows 10/11 Home to Pro upgrade product key and you are getting an error when trying to do the upgrade using that key, you can follow the steps below to successfully r...
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Create a local user or administrator account in Windows
If you're using Windows 10, version 1803 and later or Windows 11, you can add security questions as you'll see in step 4 under Create a local user account. With answers to your security questions, ...
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Sync SharePoint files and Folders to your computer
If your organization has a Microsoft 365 work or school subscription or uses SharePoint Server 2019 and Teams, you can sync your Microsoft SharePoint and Teams files to a folder on your computer. T...
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Exchange Message Trace Extended and Enhanced Summary report result details:
If you ran a message trace where the time range was more than 10 days, selected Enhanced Summary or Extended report details, you can find below some of the available information in these reports a...
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Run a message trace to check an email delivery status
Message trace in the modern Exchange admin center (modern EAC) follows email messages as they travel through your Exchange Online organization. You can determine if a message was received, rejected...
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Microsoft Defender SmartScreen blocking program installation
Error: Microsoft Defender SmartScreen prevented an unrecognized app from starting, Running this app might put your PC at risk Cause: You may see this warning message Microsoft Defender SmartSc...
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How to Disable IMAP, POP, and SMTP Protocols Across your Organization - Basic Auth Deprecation Exchange Online
Microsoft will start disabling Basic Authentication for protocols in October 01st, 2022 and will be permanently disabled by January 2023 in all customers tenants. If you are using Microsoft acco...
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Delete a meeting recording in Teams
Recording owners (either the person who started the recording, or any additional owners named by that person) are the only people who can delete recordings. Non-channel meetings The meeting rec...