Logging to the BEMO Store times out

Symptom: You signed in to the BEMO store in the past and now when you sign in again, you end up getting a time out error after a while.

Cause: Your original username, for example admin@mycompany.onmicrosoft.com, changed to something else like admin@mycompany.com, or administrator@mycompany.onmicrosoft.com

Workarounds:

Option A: Go to your user administration in Office 365 admin portal and change your username to the original one. Make sure to match the alias prefix and domain suffix.

Option B: Open a service request at www.bemopro.com/sr and request to update your BEMO Store username to match your updated Office 365 username.