Error 500 when exporting Content Search results

When exporting content search results you may encounter the following error: 

Don't worry, there is an easy solution to this!

This is due to permission missing on your Admin user, this is called eDiscovery Manager. 

To assign eDiscovery permissions: 

1. Go to the compliance portal and sign in using an account that can assign permissions.

2. In the left pane, select Settings.

3. On the Roles and scopes section, click Role groups.

   To go directly to this page, use https://purview.microsoft.com/settings/purviewpermissions 

4. On the Role groups for Microsoft Purview solutions page, click on or select eDiscovery Manager.

5. On the eDiscovery Manager flyout pane, click +edit

6. eDiscovery Wizzard will start and you can do one of the following based on the eDiscovery permissions that you want to assign.
   
   

   To make a user an eDiscovery Manager:

   • In eDiscovery Manager section, click on Choose user.
   • Search and select the user (or users) you want to add as an eDiscovery manager.
   • When you're finished selecting users, click Select.
   • Click on Next to go to the eDiscovery Administrator section to choose administrators. If no user is to be selected, you can click Next and Save.

   
   To make a user an eDiscovery Administrator:

   • You will first reach eDiscovery Manager section. If no user is to be selected, you can click Next and Save to go to eDiscovery Administrator section.
   • Next to eDiscovery Administrator, click on Choose user.
   • Search and select the user (or users) you want to add as an eDiscovery administrator.
   • When you're finished selecting users, click Select.
   • Click Next
   • Review the role groups and Save to finish.

    

You may need to allow a few minutes for the changes to be effective and you will be ready to export your content search results!