How to update my payment method by credit card and direct debit with ACH

You can add or edit your payment information via the store secure page or via an email request with a secure link.

Via BEMO Online Store website

If you are purchasing Office 365 or Azure and are paying by credit card, you can log on store.bemopro.com with a Global Admin account then select Billing > Payment Method.

If you want enable your account for payment via ACH, please open a service request at www.bemopro.com/sr

How to add or edit your payment information via secure email request

You may receive an email from BEMO asking you to update your payment method. Here is how you can do this.

Step 1: You will receive an email from orders@bemopro.com that looks like this

Step 2: Click on the “Update Payment Method” button which will open your browser to the following secure form.

Step 3:
To edit current payment method, select it then update your data

To add, click on “Add New”, select either the Credit card tab, or the Direct Debit tab

Step 4: 

For Credit card, Enter the required information and click “Add”

For Direct Debit, read the authorization and click on "Set up ACH"

Step 5: Agree to authorize a connection to your bank account via Stripe (referred). Alternatively, you could choose the manual verification which may take 1 or 2 business days to complete. If you choose the manual verification process, proceed to the last paragraph at the bottom of this article.

If your account has been enabled for payment via ACH, you will have 2 payment method options displayed after you have clicked on ‘Edit Payment Method”. Select “ACH”

Step 6: Click on Agree and continue (preferred)

Step 7: Select your bank from the shortlist, or search and select a specific one.

ALTERNATIVELY: If you don't have or don't what to use the bank account credentials. simply search on a 'bogus' bank name and you will be prompted to manually enter the details.

Otherwise proceed as follow.

Step 8: Connect to the bank by clicking on Continue

Step 9: When prompted provide User ID and Password and complete your sign-in as per your bank instructions.

Step 10: Provide consent by hitting Share My data

Step 11: Select the bank account you wish to use

Step 12: Hit Connect account and get confirmation

Step 12: Hit Done

Step 13 (Optional): You can set the account to be the primary, or backup (recommend primary) or hit Skip

Select Primary and/or backup as you wish, then hit update

Congratulations, you are done!

Manual verification process ONLY

If you selected the Manual verification process in step 5, enter your information, verify the information is correct, read the terms and hit “Update”

Over the next 2 business days., monitor your bank account for 2 small deposits and once you have them, open the payment request email again and click on “Update Payment Method”

Click on Verify

Enter the 2 small amounts and hit “Verify”

ACH Company ID

At any point of time, if your bank is requesting a Company ID to clear or whitelist a payment from BEMO via ACH, please provide them with these 2 IDs:

1800948598 - Stripe Payments Company
4270465600 - Stripe Payments Company

For the latest info visit ACH Direct Debit company IDs for Stripe : Stripe: Help & Support

Need help?

Open a service request at www.bemopro.com/sr