MDM - iOS User Intune Enrollment Instructions

Prerequisites

• Device running iOS 13.0 and later.
• Install Company Portal app from App Store.
• Maintain a Wi-Fi connection until all steps are complete.
• Have access to Safari web browser on your device.

If you would like to watch a video from Microsoft on this, click here. 

Enroll your iOS device

Pausing for more than a few minutes during enrollment might cause the Company Portal app to close or end setup. If this happens, reopen the app and try again.

1. Open the Company Portal app and sign in with your work or school account.

2. When prompted to receive Company Portal notifications, tap Allow. Company Portal uses notifications to alert you if, for example, your device settings need to be updated.

3. On the Set up access screen, select Begin.

   

4. The Select device and enrollment type screen appears and prompts for your device type.

   • Tap (Organization) owns this device if you received your device from your organization. Then skip to Secure entire device in this article to finish setup.
   • Tap I own this device if you're using a personal device that you brought from home. Then continue to the next step.

   If you don't see this screen, skip to Secure entire device to finish setup.

   

5. Choose how to protect the data on your device once it's enrolled.

   • Tap Secure entire device to secure all apps and data on the device. Then go to Secure entire device to finish setup.
   • Tap Secure work-related apps and data only to secure only the apps and data you access with your work account. Then go to Secure work-related apps and data.

   

Secure entire device

1. On the Device management and privacy screen, read through the list of device information your organization can and can't see. Then tap Continue.

2. Safari opens the Company Portal website on your device. When prompted to download the configuration profile, tap Allow. If you're on a device running:

   • iOS 12.2 and later: When the download is complete, tap Close. Then continue to step 3.
   • iOS 12.1 and earlier: When the download is complete, you are automatically redirected to the Settings app. Skip to step 4.

   If you accidentally tap Ignore, refresh the page. You'll be prompted to open the Company Portal app. Once you're there, tap Download again.

3. When prompted to open Company Portal, tap Open. Read through the information on the How to install Management Profile screen.

4. Go to the Settings app and tap Enroll in < organization name > or Profile Downloaded.

   

   If neither options appear, go to General and select the VPN & device management option to view installed profiles. If you still don't see the profile, try downloading it again.

5. Tap Install.

6. Enter your device password. Then tap Install.

7. The next screen is a standard system warning about device management. To continue with installation, tap Install. If prompted to trust remote management, tap Trust.

8. After installation is complete, tap Done. To verify that the profile was installed, go to your VPN and device management settings. You should see the profile listed under Mobile Device Management.

9. Return to the Company Portal app. Company Portal will begin to sync and set up your device. Company Portal might prompt you to update additional device settings. If it does, tap Continue.

10. You'll know that setup is complete when all items in the list show a green checkmark. Tap Done.

Secure work-related apps and data

1. The Download Microsoft Authenticator screen appears (if you already have Authenticator, you won't see this screen so skip to step 2).

   1. Tap Download from App Store.
   2. When the App Store opens, install the app.
   3. Return to Company Portal and tap Continue.

   After you install Microsoft Authenticator, you won't need to do anything else with the app. It just needs to be present on your device.

   

2. On the Device management and privacy screen, read through the list of device information your organization can and can't see. Then tap Continue.

3. Safari opens the Company Portal website on your device. When prompted to download the configuration profile, tap Allow. If you're on a device running:

   • iOS 12.2 and later: When the download is complete, tap Close. Then continue to step 4.
   • iOS 12.1 and earlier: When the download is complete, you are automatically redirected to the Settings app. Skip to step 5.

   If you accidentally tap Ignore, refresh the page. You'll be prompted to open the Company Portal app. From the app, you can tap Download again.

4. When prompted to open Company Portal, tap Open. Read through the information on the How to install Management Profile screen.

5. Go to the Settings app and tap Enroll in < organization name > or Profile Downloaded.

   

   If neither options appear, go to General and select the VPN & device management option to view installed profiles. If you still don't see the profile, try downloading it again.

6. On the User Enrollment screen, tap Enroll My iPhone.

   

7. Enter the device password. Then tap Install.

8. On the Sign in screen, enter the password for your managed Apple ID. In most cases, these credentials will be the same ones you use to sign in to your work or school account, unless your organization provided you with a different set of credentials.

9. Tap Sign in.

10. A success message will appear on the screen briefly after the profile is installed. To verify that the profile was installed, go to your VPN and device management settings. You should see the profile listed under Mobile Device Management.

11. Return to the Company Portal app. Company Portal will begin to sync and set up your device. Company Portal might prompt you to update additional device settings. If it does, tap Continue.

12. You'll know that setup is complete when all items in the list show a green checkmark. Tap Done.

Set up iOS device access to your company resources | Microsoft Docs