How to connect to the Windows App

The Windows app allows users to access both their local and Cloud PCs directly from the taskbar or Start menu, providing a more integrated experience.

How to Download the Windows App

Users can install the Windows app using one of the following methods:

Download from the Microsoft Store

• Open the Microsoft Store on your device.
• Search for "Windows App" in the search bar.
• Select Get to install the app.
• Once the installation is complete, select Open to launch the app.

Download via the Windows 365 Web Portal

• Navigate to windows365.microsoft.com.
• Under the Downloads section, select Go to Microsoft Store.
• Follow the installation steps as outlined above.

Notes:

• If you are currently using the Remote Desktop application, it is recommended to uninstall the Remote Desktop app before installing the Windows app to avoid conflicts.
• Ensure that regular and automatic app updates are enabled to keep your Windows app up to date with the latest features and security improvements.

How to Pin Cloud PC to the taskbar

Users can pin their Cloud PCs to the Windows taskbar for quick access, eliminating the need to open the Windows app first.

Steps to Pin a Cloud PC:

• Launch the Windows app
• Select Start All apps Windows app, or
• Use Search, enter Windows app, and select the app from the list of results.

Pin the Cloud PC to the Taskbar

• Locate the Cloud PC you wish to pin.
• Select Manage this Cloud PC Pin to Taskbar.

Once pinned, users can access their Cloud PC directly from the taskbar, streamlining their workflow and improving accessibility.

In case you are facing issues with the Windows app, Here's how you may Troubleshoot Cloud PC (Windows App) – BEMO Docs (bemopro.com)